FAQ
How long does it take to ship my item(s)
When products are in stock, it takes 1 working day to process your new order. If you place your order before 12:00 during weekdays, we may be able to process it the same day. When the order is successfully processed, you'll receive it
- within 1-4 business days
Once your order is ready to be dispatched, you will be emailed once along with relevant tracking information.
How much does shipping cost?
- UK Delivery 2 to 3 working days: £3.95
- UK Delivery Express 1 to 2 working days: £4.95
- UK Free Delivery: Order value above £20
Can I return products?
In short, Yes.
You can return any unused or defected products within 30 days from the shipping date and you'll be refunded.
For more information on returns, have a look at our returns policy
Are the products handcrafted?
We make our products at home within a safe and clean environment. We follow all the rules set by trading standards and have a comprehensive GMP (General Manufacturing Policy) with all our products having a valid CPSR (Cosmetic Product Safety Report). We take great pride in producing small handmade batches using the best raw materials we can find.