Shipping

unfortunately, at this moment in time we do not ship over seas, however please check back periodically incase this changes

Royal Mail 48 Tracked - £3.50

Royal Mail 24 Tracked - £4.50

Free on orders over £20

We aim to ship all orders within 5 business days. Orders are despatched using either Royal Mail 48 or Royal Mail 24 (depending on your chosen method at checkout). Orders are then delivered within 1-4 business days.

Firstly, try tracking your order by clicking on this link.

If that doesn't give you the answer please contact is on our live chat feature or email info@dilecta.co.uk and we'll get to the bottom of the issue.

Returns

If you're unhappy with an item then as long as it's complete and in its original packaging we will accept returns. Please note that we cannot give full refunds on wax melts that are partly used unless there is a defect caused by our manufacture of the product

Email info@dilecta.co.uk with your order number and reason for return so we know to expect it, then send it to:

Dilecta Cosmetics
Primrose Bank,
Catterlen,
Penrith, Cumbria.
CA11 0BQ

Products

Our wax melts are 65g size . We recommend using 1 to 2 blocks at a time - each piece should last for multiple burns.

Use use a blend of coconit and rapeseed oil. This is an all natural wax with a low melting point making it easy to use in your burners. It is also water soluble is easy to clean

Yes! This goes with out saying

The fragrance used oils do contain various chemicals so it's important that your pets don't consume our products. That said, the fragrace itself shouldn't cause any issues. Please read the clp label before use if concerned.

About Dilecta

We are based in the UK in a lovely part of the world , Penrith in Cumbria.

Absolutely! We take pride in coming up new ideas and bring them to life! All products are made by hand in Cumbria UK

Yes! We ensure all products are labelled correctly and follow strict manufacturing prodedures to ensure consistantly safe products each batch

Customer support

07841538659

Customer Support

info@dilecta.co.uk